주문 전에, 저희 Happy Ears는 귀하가 당사 웹사이트(www.happyearsearplugs.com)에 명시된 정보를 읽고 이해했음을 전제로 합니다. 귀하의 주문은 당사와 계약을 체결하려는 요청을 의미합니다. 구매 계약은 귀하가 웹사이트에서 품목을 구매하기 위해 주문하고 주문의 전체 세부 정보가 포함된 이메일로 주문 확인을 받았을 때 체결됩니다. 당사는 명시된 배송 회사를 통해 품목을 귀하에게 발송할 것입니다. 귀하가 전액을 지불하고 당사가 귀하의 지불금을 수령할 때까지 당사는 모든 품목의 소유자로 남을 것입니다.

당사의 통제 범위를 벗어나는 상황(예: 원자재 가격의 상당한 변화, 환율 변동 또는 판매세 변경)으로 인해 당사 가격은 사전 통지 없이 변경될 수 있습니다. 판매세율이 변경될 경우 당사는 그에 상응하는 금액만큼 가격을 조정할 권리가 있습니다.

현재 요금은 당사 웹사이트 www.happyearsearplugs.com에서 확인할 수 있습니다.

할인 및 기타 특별 행사는 해당 재고가 소진될 때까지만 유효하며, 해당 행사에 달리 명시된 경우는 예외입니다.

결제는 신용카드로 이루어집니다. 별도의 합의가 없는 경우 운송비는 추가됩니다. 상품 반품 시 환불은 주문 시 사용한 신용카드 또는 직불카드 계좌로 이루어집니다. PayPal, Visa, American Express 및 Mastercard를 허용합니다.

미성년자(18세 미만)는 웹사이트를 통해 또는 info@happyears.co로 문의하여 품목을 주문하려면 부모나 보호자의 승인이 있어야 합니다. 당사 제품은 12세 미만 사용자를 위한 것이 아님을 알려드립니다.

당사가 판매하는 제품이 정해진 용도 외로 사용될 경우, 당사는 그에 대한 책임을 지지 않습니다. 이와 관련하여, 당사 제품 구매 시 제공되는 지침을 참조하시기 바랍니다. 따라서 구매하신 제품을 사용하기 전에 지침을 주의 깊게 읽어보셔야 합니다. Happy Ears AB는 제품이 부주의하거나 조심성 없이 취급될 경우 어떠한 책임도 지지 않습니다.

We decline all liability for delivery delays or shortcomings in our fulfillment of obligations and commitments according to these purchase terms and conditions should the delivery delay or shortcoming be due to circumstances beyond our control and that prevent, obstruct or delay the delivery or fulfillment in question. Circumstances considered beyond our control include regulations, measures or omissions by public authorities, new or amended legislation, labour-market disputes, blockade, fire, flooding, sabotage or major accidents. Such circumstances shall also include decisions by public authorities that may negatively affect the market or products, such as decisions regarding warning texts, sales prohibition and similar, or an abnormal downturn in the market.

As customer, you have the right to exchange your item(s) for an equivalent product within 30 days of receipt of the item(s), although the right of exchange shall not apply to sales and special-offer products. In order for a return to be approved, the item(s) must be returned unopened (except one Discovery Pack per customer) in their original condition and in their original packaging together with all related information and parts. The return must be made with the same wrapping as when it was received, or with equivalent wrapping. At exchange of purchased item(s), the cost of return freight will be borne by the customer.

Should the item(s) be damaged upon receipt, or should you receive an incorrect product, or should the item(s) in any other way deviate from the agreement between yourself and us, you shall have the right to submit a complaint. Complaints concerning an item must be submitted as soon as possible. A complaint submitted within 1 week of a fault being discovered will always be considered as being made within the permitted period of time. As soon as a returned item has been received in accordance with what is set forth above under ‘Right of exchange’, a refund will be made to you within 30 days of us having received your complaint and return of the product. Your right to submit a complaint against a purchased item is governed by the rules applicable according to the laws of the country from which you have placed your order. Your right to submit a complaint against a purchased item will, however, never exceed 1 year. For instructions regarding submitting a complaint, please contact our customer service at info@happyearsearplugs.com. Should the product be faulty, defective or should you have received the wrong item, the cost of return freight will be borne by us.

When using the right to purchase cancellation or right to submit a complaint or right of exchange, you shall be liable for the returned item(s) during the return shipment, and you shall thereby be liable to compensate us for item(s) returned should such item(s) be damaged or lost during the return shipment. In view of that you are liable for the returned item(s) until they have been received by us, we recommend that you make a note of the parcel’s tracking number.

If you have not received your order within 30 days, you shall have the right to cancel the purchase at no cost should you not accept the proposed new delivery date. Refund of your payment will be made within 10 days of us receiving your notice of purchase cancellation. You will be informed by email when the item(s) are ready for collection. We will charge for parcels that are not collected, in order to cover administrative and freight costs (shipment to and from). The related invoice will be sent within 30 days of the uncollected parcel being registered with us.

We are liable for items that are damaged or lost during delivery. Claims regarding items damaged during shipment must be made in accordance with what is set forth under ‘Complaints’ above.

We do not accept liability for any printing or typing errors with regard to prices and other information provided by us.

Swedish law applies to all purchases and orders, unless otherwise expressly stipulated in these purchase terms and conditions. Any dispute that may arise will be referred to the Swedish National Board for Consumer Disputes (Sw. Allmänna Reklamationsnämnden – ARN). Our policy is to always follow recommendations made by ARN.

Happy Ears AB
Stora Varvsgatan 6A
211 19 Malmö
Sweden
VAT: SE556834454201
Email: info@happyearsearplugs.com
Website: www.happyearsearplugs.com