Merchant Information & Consumer Disclosure
Last updated: 4 June 2026
This page provides the merchant information required by South Korea's Act on the Consumer Protection in Electronic Commerce (전자상거래법) and standard EU cross-border consumer disclosure rules.
Seller information
| Seller (legal name) |
Happy Ears AB |
| Representative director |
[To be provided] |
| Registered address |
Stora Varvsgatan 6, 211 19 Malmö, Sweden |
| Phone |
[To be provided] (Mon–Fri 09:00–17:00 CET) |
| Customer service email |
ecommerce@happyearsearplugs.com |
| Swedish business registration no. (organisationsnummer) |
[To be provided] |
| VAT registration no. |
[To be provided] |
Pricing
| Sale price |
All prices are shown on each product page. The Korean storefront (/ko-kr/) displays prices in KRW; the Swedish storefront in SEK; other markets in their local currency. Prices include VAT where applicable. |
| Additional fees |
Shipping is calculated at checkout based on destination. Customers in South Korea and other non-EU markets may be liable for import duties and local VAT at delivery — these are charged by the destination customs authority, not by Happy Ears. |
Payment
| Payment methods (Korean storefront) |
Korean credit cards, Naver Pay (via KOMOJU), Kakao Pay (via KOMOJU). |
| Payment methods (other markets) |
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna (where supported). |
| Payment timing |
Charged at the time of order. |
Delivery
| Dispatch time |
Orders are dispatched within 1–2 business days of order confirmation. |
| Delivery time |
Standard delivery to South Korea: 7–14 business days. EU: 2–5 business days. Express options available at checkout where supported. |
| Delivery method |
International postal services and parcel carriers (PostNord, DHL, others depending on destination). |
Returns, exchanges and refunds
| Money-back guarantee |
Within 30 days of delivery. Contact ecommerce@happyearsearplugs.com with your order number to initiate a return. |
| Return shipping |
Customer pays return shipping unless the product is defective. |
| Refund timing |
Refunds are issued to the original payment method within 14 days of receiving the returned product. |
| Defective products |
Free replacement or full refund. Email ecommerce@happyearsearplugs.com within 30 days of delivery with photos and your order number. |
| Restrictions on returns |
Earplugs are personal hygiene products. We cannot accept returns of opened or used items unless the product is defective. |
Other policies
See also: Terms · Privacy policy · Cookie policy · FAQ.