Merchant Information & Consumer Disclosure

Last updated: 9 July 2026

This page provides the merchant information required by South Korea's Act on the Consumer Protection in Electronic Commerce (전자상거래법) and standard EU cross-border consumer disclosure rules.

Seller information

Seller (legal name) Happy Ears AB
Representative director Anders Andrén Dorselius
Registered address Stora Varvsgatan 6A, 211 19 Malmö, Sweden
Phone +46 760-04 65 47 (Mon–Fri 09:00–17:00 CET)
Customer service email info@happyearsearplugs.com
Swedish business registration no. (organisationsnummer) 556834-4542
VAT registration no. SE556834454201

Pricing

Sale price All prices are shown on each product page. The Korean storefront (/ko-kr/) displays prices in KRW; the Swedish storefront in SEK; other markets in their local currency. Prices include VAT where applicable.
Additional fees Shipping is calculated at checkout based on destination. Customers in South Korea and other non-EU markets may be liable for import duties and local VAT at delivery — these are charged by the destination customs authority, not by Happy Ears.

Payment

Payment methods (Korean storefront) Korean credit cards, Naver Pay (via KOMOJU), Kakao Pay (via KOMOJU).
Payment methods (other markets) Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna (where supported).
Payment timing Charged at the time of order.

Delivery

Dispatch time Orders are dispatched within 1–2 business days of order confirmation.
Delivery time Standard delivery to South Korea: 7–14 business days. EU: 2–5 business days. Express options available at checkout where supported.
Delivery method International postal services and parcel carriers (PostNord, DHL, others depending on destination).

Returns, exchanges and refunds

Money-back guarantee Within 30 days of delivery. Contact info@happyearsearplugs.com with your order number to initiate a return.
Return shipping Customer pays return shipping unless the product is defective.
Refund timing Refunds are issued to the original payment method within 14 days of receiving the returned product.
Defective products Free replacement or full refund. Email info@happyearsearplugs.com within 30 days of delivery with photos and your order number.
Restrictions on returns Earplugs are personal hygiene products. We cannot accept returns of opened or used items unless the product is defective.

Other policies

See also: Terms of Service · Privacy policy · Return and Refund Policy · Shipping policy · FAQ.