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AUS & NZ

Frequently Asked questions

1) What size Happy Ears should I purchase?

Earplugs are not a one size fits all product, which is why Happy Ears are offered in sizes small, medium and large. The size of one's ear canal also has nothing to do with height, weight or gender. We strongly recommend all first time users start with one of our our "Discovery Packs". Each Discovery Pack is offered at a discounted price with free shipping and a money back guarantee.

2) How do I insert Happy Ears into my ears?

An earplug that doesn't fit, doesn't work. When you receive your Happy Ears it's very important that you sample from large down to small until you discover the perfect earplug for your ears.

Grab the "stem" and insert the large oval tip into your ear. It's important first time users do not push Happy Ears so deep into one's ear canal that you are not able to easily remove the earplug. The earplug should naturally seal against the base of your ear canal. It can take a minute for first time users, so play around with the product until it rests naturally and comfortably in your ear. Once you feel that it fits properly you'll see how simple Happy Ears are to use.

3) How much protection do Happy Ears provide?

Happy Ears have been tested and CE certified at the EU office of Occupational Health. Based on these rigorous standards, Happy Ears are certified to reduce volume by 25 dB. This data is printed on the back of every Happy Ears package. Beware of earplugs sold online without any CE markings as they are not tested or regulated and do not work.

4) Can I use Happy Ears during sleep?

Absolutely! Forbes magazine says Happy Ears are the "Best Earplug for Sleeping" and sleep doctors recommend Happy Ears as a comfortable alternative to foam earplugs, which are often too big for the average ear canal. One reason Happy Ears are so comfortable is they come in a size that fits your ears. Earplugs are not a one size fits all product. The short soft stem make Happy Ears particularly comfortable for side sleep.

5) ARE HAPPY EARS GOOD FOR CONCERTS?

Yes, Happy Ears are the best earplugs for concerts. Happy Ears reduce volume by 25 dB, but they reduce volume more evenly across frequencies (attenuation) than any non-custom made earplug. This even attenuation is what makes Happy Ears the best concert earplugs. If you're a music lover "trust the attenuation".

Attenuation:
High: 26 dB
Medium: 23 dB
Low: 22 dB
SNR: 25 dB

6) Can Happy Ears be used when swimming or showering to protect one's ears?

Absolutely. If Happy Ears fit right, they're water tight. Happy Ears are also more durable than silicone earplugs, which are porous and easily breakdown with exposure to sun and water. Happy Ears durability make them perfect for daily users or for seasonal swimmers who don't want to purchase a new set every summer. To extend the life of your Happy Ears, dry after using and store in the Happy Ears case.

7) What are Happy Ears made of?

The core is made out of ABS, and the outer part is made of thermoplastic elastomer.

8) HOW LONG DO HAPPY EARS LAST?

Happy Ears are extremely durable. We can not guarantee Happy Ears to last for any specific time, because all ears and skin are different and they have a differing impact on Happy Ears FDA approved materials over time. If used daily for sleep, Happy Ears typically last many months. Many customers report using one pair of Happy Ears for up to one year. Bottom line, Happy Ears are extremely durable offering a great value for consumers. Daily users of foam or wax earplugs will save a lot of money using Happy Ears.

9) I'm allergic to certain ingredients. Is Happy Ears tested for allergy?

All materials are allergy tested and our factory in Sweden is ISO 9001:2015 certified.

10) Can I clean or how do I clean my Happy Ears?

Yes, simply use soap and warm water or rubbing alcohol to clean your Happy Ears. We have many reviews from customers raving their Happy Ears made it through the washing machine, but we don't recommend this.

11) Is it safe to shop @HappyEarsEarplugs?

Yes! Happy Ears has operated since 2010 and has sold more than 1mil packages globally. Today, Happy Ears facilitates payments with its partner Stripe.com. Stripe is one of the world's leading online payment providers. To learn more visit www.stripe.com.

12) Are there any customs/duties fees for Aussie customers?

No. Happy Ears customers do not pay any duties or customs. Happy Ears are made in Sweden, but then imported into Australia by Happy Ears and then shipped locally to Australian customers.

13) I USED MY FIRST PAIR OF HAPPY EARS FOR ONE YEAR AND JUST ORDERED A SECOND SET. THE NEW PAIR FEEL DIFFERENT OR MAYBE EVEN SMALLER. ARE THEY THE SAME?

It's not the same experience for all, but for some who re-order Happy Ears for the first time experience an earplug that feels different. We want you to know Happy Ears have been made by the same staff, using the same tools at the same location (in Sweden) since our inception. The issue is simply that first pair of Happy Ears softened up significantly and changed form just slightly. Remember it can take a couple weeks to break in that new pair to make them your own.